Last updated July 30, 2026
Thank you for visiting and shopping at The Copier Source Expo!
You will receive an email update with your tracking number once your order has shipped!
Delivery Times
Unless otherwise stated, all products on The Copier Source Expo require communication and coordination with the vendor. This means that for most products the delivery timeline and fee will be discussed between the vendor and client.
Any product that is available for direct purchase will be clearly marked and they will follow our standard of 1 to 2 days of processing time and delivery within 5 to 12 business days.
Shipping Costs
| Shipment method | Estimated delivery time | Shipping cost |
| Small machines and supplies | 5 – 12 business days | Determined by the vendor and clearly displayed on product page |
| Large machines | Due to the complexity and stipulations of delivering a large machine the shipping method and cost will be determined via communication between the customer and the vendor | Determined by the vendor and clearly displayed on product page |
* Service is subject to shipping delays. Delivery times are estimates and not guarantees. Delivery estimates for all international services do not include customs processing times. The Copier Source Expo is not liable for any delays that may occur once your order has been shipped.
Tracking your order
Once your order has shipped, you will receive a tracking email within 0-1 business days. Please allow the carrier up to 48 hours to reflect updates on their tracking page.
Customs, duties, and import taxes
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and missing orders
If you received your order damaged, or if the order appears to be lost during shipping, always contact The Copier Source first. Do not attempt to file a claim with the carrier yourself. The Copier Source will file a claim on your behalf, and a refund or replacement may be issued pending your cooperation during the claim process.
If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 14 days of delivery.
Photos of damaged items and both inner and outer packaging will be required when disclosing damage. Additional photos may be required throughout the claims process and are your responsibility, as the recipient, to provide them.
Do not release any products or packaging to any other entity, including the carrier, repair estimate facilitator, etc before consulting with The Copier Source. Doing so may risk invalidating the claim in progress and your ability to receive compensation for the lost or damaged item.
Refunds and Returns
You can find our Refunds and Returns policy here
Questions
If you have any questions concerning our return policy, please contact us at: (407) 218-1703 OR info@thecopiersoure.com